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RETURN & REFUND POLICY


Last updated June 10, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please go to the “my account” section of the website and proceed with the Return or Exchange option as given. You can also email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and email your return to the following address:

Fleqa Online Trading Pvt. Ltd.

Attn: Returns

RMA#

F-120/2, Sophia Apartment,, Kalindi Kunj, Okhla, New Delhi, Delhi 110025.

India

Return shipping charges will be paid by us.