How long would it take me to receive the refund of the returned product?
After the refund has been initiated by Peplos Jeans as per the Returns Policy, the refund amount is expected to reflect in the customer account as per the following timelines:
NEFT - 1 to 3 business days post refund initiation
Peplos Jeans Credit - Instant
Online Refund – 7 to 10 days post refund initiation, depending on your bank partner
PhonePe wallet –Instant
Please note, Peplos Jeans initiates the refund upon successful return pick up, or after the returned item has reached us and quality check is successful. Therefore, the refund initiation time may vary by time taken by the courier partner to deliver the return to a Peplos Jeans warehouse. In case of any refund discrepancies, Peplos Jeans may at its sole discretion, request you to share with us a screenshot of your bank statement.